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ApexOS Advisory: Policy, Safety & Leadership Blog


The Three Words That Decide Whether Your Policy Holds Up
Ask most officers what their use-of-force policy says, and they'll tell you the substance. Ask a plaintiff's attorney, and they'll tell you something different: whether the agency was consistent about 'shall,' 'should,' and 'may.' That inconsistency, not the substance of the policy, is the single most common way agency-written policy fails when it's actually tested. Mandatory, expected, and discretionary aren't interchangeable 'Shall' means mandatory, no exceptions absent a d
Kevin Stormer
Aug 122 min read
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